Refund Policy

Return Policy

Inspect Your Order Upon Delivery
Please check your shipment carefully when it arrives. All freight deliveries must be thoroughly inspected for any damage before accepting. If you notice any damage to the packaging or product, note it with the delivery driver and, if possible, take photos. Email the pictures to us for reference. 

The shipper is not responsible for shipments that are not signed for as damaged upon delivery.
You must report any damaged, defective, or missing items within 3 business days of receiving your order by calling our Customer Service Center at (844) 543-6188.

Return Window & Restocking Fees

• Returns are accepted up to 30 days after an order has been delivered. Please notify customer support with any return claims beyond this time frame
• Items must be in brand-new, resalable condition, including original packaging, to avoid return fees.
• A restocking fee of up to 15% may apply to returned items not in brand-new condition.
• A restocking fee of up to 50% may apply for orders returned after the return period has expired.
• A 25% restocking fee applies to returns of manufacturer-shipped items (please call before purchasing to confirm if this applies).
• Restocking fees will be deducted from your refund amount.

Non-Returnable Items
Orders shipped via Freight Forwarder outside the United States are ineligible for return. The warranty becomes void once an order is shipped outside the United States

Refund Processing
Once we receive your return, please allow 7–10 business days for inspection and processing. Approved refunds will be credited back to your original payment method.

Product Images
Product photos on our website are provided by manufacturers and may not exactly match what is included in your purchase. Please review the full product description to confirm all included components and part numbers.

Shipping Costs for Returns
The customer is responsible for shipping costs for discretionary returns. Original shipping charges are non-refundable unless the item is noted as damaged or defective upon delivery.

Exchanges
We do not offer direct exchanges. If you wish to receive a different item, please return the original product for a refund and place a new order.